Privacy Policy

1. Information We Collect

Prime Course Pro ("we," "our," or "us") collects information you provide directly to us, such as when you:

• Create an account or enroll in a course
• Contact us through our website or email
• Subscribe to our newsletter or marketing communications
• Participate in surveys or feedback forms

Types of Information Collected

• Personal Information: Name, email address, phone number, billing address
• Account Information: Username, password, course progress, certificates earned
• Payment Information: Credit card details, billing information (processed securely by third-party providers)
• Usage Information: Course interactions, time spent on lessons, quiz results
• Technical Information: IP address, browser type, device information, cookies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational services
• Process course enrollments and payments
• Communicate with you about courses, updates, and support
• Track your progress and issue certificates
• Personalize your learning experience
• Send marketing communications (with your consent)
• Analyze usage patterns to improve our platform
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Third-party companies that help us operate our platform (payment processors, email services, hosting providers)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure payment processing through certified providers

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our website
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account information: Until account deletion or 3 years after last activity
• Course progress and certificates: Permanently, unless deletion is requested
• Payment information: As required by financial regulations (typically 7 years)
• Marketing data: Until you unsubscribe or 2 years of inactivity

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards for your personal information.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us: